At Chorus, we work hard to ensure that we conduct our business in a way that gives our customers confidence that our operations are secure, continuously improving, and designed to meet the expected levels of quality. Over the last few weeks and months we have made efforts to obtain the relevant certificates and standards that allow us to demonstrate our commitment to our customers and information security.
ISO27001 sets out the requirements for establishing, implementing, maintaining and continually improving an information security management system. The information security management system in place at Chorus preserves the confidentiality, integrity and availability of information by applying a risk management process and gives confidence to interested parties that risks are adequately managed. We know that information security is important to our customers and by implementing the standard it reinforces our desire to make working with them as streamlined as possible.
ISO9001 is aimed primarily at giving confidence in the products and services provided by an organisation and thereby improving customer satisfaction. Its proper implementation can also be expected to bring other organisational benefits such as improved internal communication, better understanding and control of the organisation’s processes for overall better efficiency. At Chorus, we know that our products and service is what differentiates us and our customers have come to expect high standards on all occasions. Having the standard helps us live up to those expectations.
Cyber Essentials Plus is the audited version of the Cyber Essentials information security standard. Cyber Essentials requires organisations to have a number of technical and procedural controls in place to improve their information security in order to mitigate common internet-borne cyber-attacks. Cyber Essentials Plus is a series of tests that provide a further level of assurance that these technical controls have been successfully implemented within an organisation.
Police Assured Secured Facilities
Chorus’ head office in Woodbridge has been deemed a Police Assured Secure Facility (PASF) after an external audit by a UK police force. PASF overlaps with our ISO27001 information security standard and demonstrates that the way we operate and control our systems is in such a way that it checks vulnerabilities, eliminates them and allows us to deploy Chorus software securely via a number of methods. It also demonstrates that our systems won’t be compromised by malicious software or people and we can continue to operate at a level that allows us to serve our customers in the manner they expect.
Continual Professional Development
Chorus is a CPD certified organisation meaning we can offer training courses and events that help professionals towards the enhancement of personal skills and proficiency throughout their careers. We have a range of CPD certified training courses on our training page and also run a variety of events for our user base that help them gain points to meet their CPD quota.
Engaging in Continuing Professional Development ensures that both academic and practical qualifications do not become out-dated or obsolete; allowing individuals to continually ‘up skill’ or ‘re-skill’ themselves, regardless of occupation, age or educational level.
In addition to this, our training team are all approved and have the level 3 award in education and training.
All our staff are either security vetted to NPPV3 and SC clearance levels or it is under way. Vetting is intended to assure the government bodies that we work with that the individual has not been involved in, or is a member of an organisation which has engaged in unlawful activities. The NPPV3 level also gives our staff access to some police assets and sites that enable us to offer even greater levels of support to our customers.