Three Combined Loader Issue

We have been made aware of an issue with loading outbound and inbound CDR files through the combined loader. When there is an incoming VoLTE Voicemail event, the raw data does not show the recipient as being your target number, instead it shows the recipient as ‘Voicemail’. In this specific scenario, with no target number available, we are adding the IMEI information to both the A and B entities. This obviously has implications when doing IMEI queries as it can imply that SIM swapping has taken place when it hasn’t. This issue is being investigated and any fixes will feature in a future release of Chorus.

This issue is not present when loading the data individually.

If you have any queries regarding this or require any further information then please contact our support team at [email protected] or call 020 3597 7350.


The Chorus Team


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