We have been made aware of a bug in the Hourly Subject Activity report within Chorus Analyse. The ‘Outgoing Only’ filter tick box for this report does not have any effect on the report results. The report continues to show incoming activity and nothing is removed by using this filter. We are investigating this issue and will address it in a future release of Chorus. In the meantime please do not use the ‘Outgoing Only’ filter on the Hourly Subject Activity report.
This bug affects both 5.5 and 5.6 releases of Chorus.
We apologise for any inconvenience. If you have any queries regarding this or require any further information then please contact our support team at [email protected] or call 020 3597 7350.